In order to remain competitive on the market, it is essential to create a mobile solution for your business. Technology has seen a dramatic change in recent decades and all sorts of new technologies are appearing everywhere; this includes taxis too. You will be able to stand out among others who are planning to launch their own model, despite the competition of lower-cost transport services like Uber or rental car firms that provide similar services and have superior customer support.
There are different taxi apps. However, one type is for established companies that are struggling to survive. This app allows customers to reserve rides and increase their customer base. Additionally, it helps drivers to find fares more quickly than before.
Two separate apps were created by the development team in order to address the needs of both drivers and passengers. This gives both drivers and passengers more controland allows them to have access to the features they require.
The Driver Apps must-have features
In a world where taxis continue to face increasing competition an important aspect in maintaining customer loyalty is ensuring that drivers have easy access and control over their app. Driver-friendly features give new customers and existing ones to spend more time on job with less hassle. This will result in more effective service delivery for all.
Vehicle Tracking System (GPS)
Drivers prefer using applications that help them save time and offer the best practices. The GPS tracking system tracks the exact location of passengers however, once they have given their consent it makes it much easy for drivers to locate them whenever they need.
Button for Availability
Drivers will now be able utilize their smartphones to be available to new requests and get details. Drivers will be notified immediately if there’s an order. They can then find an alternative price or provide additional details, like their current location.
Driver Dashboard
The new feature will allow drivers to evaluate their performance to other drivers and gain useful information on their journeys. Additionally, they can read the customer feedback from previous rides for any negative or positive comments from riders before deciding if it is something they should improve upon going forward.
SMS and Email Alerts
Cabs will be notified of important messages from passengers via email or SMS alerts. They are also able to reply to these queries with an accept/ decline option using a simple interface, which is advantageous for both parties involved in the transaction.
Begin/End the Ride
Maps are a convenient way to get to your destination. The map will show you where the drop-off and pickup points are, which makes it easier for everyone involved.
Accept/Decline Cab Requests
A passenger can request transportation and receive a quick response. If the driver does not respond within 15-30 seconds after receiving the message through the app, then it is a sign that there aren’t any other cars are available within the vicinity.
For more information, click para